"We thank Trading Places International for working with us. We have been Trading Places International members for one year and have found everyone there a joy to work with. The resorts have been very nice. We also are with one of the big guys and so far we’d rank Trading Places International above them for immediate booking results-this is from someone who has been a member of another exchange company for 20 years, compared to you for only one year. Many thanks!"
- N & JB

"In an age where customer service is little more than lip service and company representatives are too busy to CARE, good service really stands out. Thank you for having outstanding individuals on your staff."
- MR

"I would like to send a rave to all for being so helpful. Every phone call is answered by a friendly voice. I’ve asked dumb questions and had them answered in a way that didn’t make me feel like a total idiot. Everyone I’ve spoken to has been helpful and polite – pretty rare these days. Thanks again!"
- JZ

"Thank you for the personal touch and making vacation planning so easy. Our vacations have always been trouble free and trips to remember with your help and advice. Thank you again."
- RF

"Thank you once again for your prompt and courteous manner in handling all our requests. As I mentioned before we used to deal with one of the bigger companies but you have changed our thinking. It is so comforting to be able to talk to someone you know and someone who we have confidence in that does her best to meet your requirements."
- E & M

"I am a new owner and received your welcome letter last week. It was friendly, easy to understand and one of the best I have seen (I own several other timeshares).

I called, twice actually, and was successful in working out two exchanges. All parties were helpful and friendly and I felt like I was now part of the family. I come to Hawaii each year. In the past I have been very disappointed with RCI; maybe now I have found a new place to shop! Thank you."
-EK

"Once again, you and your team have provided outstanding service which is appreciated more than you can know. Trading Places rocks!"
-PW

"Thank you so much for promptly addressing our situation. Excellent Customer Service and Service Recovery are a rarity these days (can't believe you didn't forget to email me). This is the first time I've picked up the phone and dealt with Trading Places. Thank you for being so efficient, pleasant and accommodating. More power to you. I'll try to spread the word about you guys to everyone who loves to go on vacation."
-JN

"Thank you for your welcoming email. Quite surprised and impressed by this professional approach to customer service. May it continue forever...really appreciate it!"
-D & SM

"You are a "Mirecle Worker!" Thank you for all the wonderful things that you did for us! I know you had to have gone through some extra hoops and gyrations for our reservations and I want to tell you - you are THE BEST! Thank you for all that you did!"
- Dana