Trading Places International continues to monitor the situation regarding the spread of the Novel Coronavirus (COVID-19), including related guidance provided by local government and public health officials, and is following any protocols required by governmental authorities and agencies in the locations in which we do business. We encourage all members and guests to refer to the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and/or their local health authority for more information about COVID-19.
The well-being of all our members, guests, and associates is a priority.
In response to the rapidly evolving situation surrounding COVID-19, Trading Places is committed to assisting our members and guests with their vacation planning during these challenging times. While Trading Places’ standard cancellation policies generally apply to any cancellation of reservations and exchange confirmations, we may be able to assist you in exploring alternative vacation options in instances where travel restrictions and resort closures related to COVID-19 impact your vacation plans.
If you need to cancel an exchange confirmation or a reservation booked through Trading Places or if you would like assistance looking at alternative vacation options, please call 800-365-7617 or send an email to Exchange@TradingPlaces.com. We appreciate your patience as we work to give every member the personalized service you’ve come to expect from us.
Please note: Novel Coronavirus (COVID-19) is highly contagious. We encourage you to continue to take steps to mitigate your risk of COVID-19, including following recommendations issued by the Centers for Disease Control and Prevention and the World Health Organization. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious. Also, due to the unprecedented circumstances surrounding COVID-19, the status of your reservation may be changed at any time in connection with governmental orders of the jurisdiction in which the resort is located and/or guidelines issued by the Centers for Disease Control and Prevention.