- Do I have to own a timeshare or be a member to make reservations through Hot Deals or Condo Connect Nightly Stays?
No. You do not have to own a timeshare or be a member to book rentals.
- What is the difference between Hot Deals and Condo Connect?
Hot Deals reservations are discounted weekly specials that are typically available 60 days or less from the check-in date. Condo Connect Nightly Stays can be booked for less than 7-nights at a regular rate. (Nightly minimums are required).
- What are EDOCS?
EDOCS are electronic documents generated by the airline or cruise line and sent via email to the traveler. Completed pre-registration or check-in is required on the individual web site. Trading Places Travel Consultants are happy to assist with this process. They will also assist with printing if you do not have a printer.
- Which credit cards do you accept for rental reservations?
We accept VISA, MasterCard, American Express, and Discover. Trading Places International – Lake Forest will appear on your credit card statement.
- How do I change or cancel my rental reservation?
Hot Deals Weekly Stays are non-changeable, non-refundable. Please call the Vacation Rental Department at 800-365-9190 for assistance with changes or cancellations for Condo Connect Nightly Stays reservations.
- What is your cancellation policy?
Please refer to your Condo Connect Nightly Stays confirmation as cancellation policies vary by resort and not all rental reservations can be canceled. Hot Deals Weekly Stays are non-changeable, non-refundable.
- How do I view or confirm my Hot Deals Weekly Stays reservation?
If you made your Hot Deals reservation online, a confirmation would have been provided at the end of the booking process. To retrieve a copy, login to My Account, and view your Reservation History. You may also view confirmations for Hot Deals reservations made over the phone in your online account. Click here to login. If you do not have an online account, or would like to set one up, please call 800-365-9190.
- Do you offer group bookings and rates?
We do offer a discount for groups of 10 or more rooms. The discount varies for each property, please call 800-365-9190 for details.
- Do you offer discounts: Senior Citizen, Trading Places Prime, and AAA? How about specials or promotions?
We offer a 10% discount on Condo Connect Nightly Stays for Senior Citizens or AAA members. Trading Places Prime members also receive $40 off Hot Deals, for reservations made with 60 days of travel. Trading Places International also offers periodic specials via our e-blasts. If you wish to get access to these specials, click here to sign up.
- Why should I take an escorted or guided tour instead of traveling independently?
A guided or escorted tour is hassle-free: no maps to read, no road signs to translate, no parking worries, no hotels to find. The museums are open when you get there and you meet fellow travelers with like interests. Most tours are a great value as well as environmentally friendly. Today’s guided vacations are balanced with free time and exploration at your own pace.
- How can I place a special request for my rental reservation?
Call 800-365-9190 and a reservation agent will be able to add this request to your reservation.
- Can I use my exchange week for a week I see on your Hot Deals or Condo Connect?
You will not be able to use your deposited week for a rental listing on Hot Deals or Condo Connect.You may view Exchange Availability online here, or by calling the exchange department at 800-365-7617.
- Does Trading Places offer an owner rental program?
Trading Places represents the owners at several first class properties they manage in Puerto Vallarta, Cabo San Lucas, Hawaii and many popular US destinations. Owners at select resorts can list their units for rent, and these weeks are made available to interested renters. We recommend listing your week as far as one year in advance for greater opportunity; a minimum of 30 day notice is required. For more information please call 800-365-9190. Timeshare should never be purchased as a rental investment, and rarely will a timeshare owner make a profit on renting their unit, but renting can be used to help offset some of the expenses of owning when the owner cannot use their week.
Condo Connect Nightly Stays
(Note: Please also review the general Rentals FAQs above as some answers also apply to Condo Connect Nightly Stays.)
- At which properties do you offer nightly rentals?
Our nightly properties can be reviewed here.
- Is there a nightly minimum when booking a Condo Connect rental reservation?
Yes. The minimum stay required varies for each resort. You will be alerted if you have not chosen the minimum requirement while searching travel date and rates. Click here to start your search.
- What do I do if the dates I’m searching for are not available?
You may call 800-365-9190 and ask to be waitlisted for your preferred dates. We also offer online booking options at over 50,000 hotels worldwide. To start your hotel search please, Click here.
- How do I view or confirm my Condo Connect Nightly Stays reservation?
If your reservation was booked through Condo Connect Nightly Stays online you will receive an instant email confirmation to the email address you provided. The email will contain your order number which serves as your confirmation number. If you did NOT receive an instant email after pressing submit button, your reservation is NOT confirmed. Please call 800-365-9190 for assistance.
Condo Connect Helpful Tips
Review Terms & Conditions:
Review all terms and conditions during your reservation process. The terms and conditions provide information on reservation payment policies and cancellation fees.
Credit Card Statements:
Please note, Trading Places International will appear on your credit card statement and not the name of the resort.
Front Desk Hours:
Please note the lobby hours under Resort Contact Information. This is when the resort is appropriately staffed for checking in guests and other services. If you need to arrive after hours, please call the resort front desk so that special arrangements can be made to accommodate your check-in.
Review housekeeping policy for each resort, usually located in the resort amenities list. Most condominium vacation rentals have a mid-week and departure cleaning. Some offer daily service, while others will offer it for an additional fee.
All rooms are assigned when you check-in to the resort. Room numbers and special room requests are not guaranteed. A room move may be required depending on the resort’s specific “check-in day”.
Condominium vacation resorts usually operate on a 7-day cycle (eg. a Thursday “check-in” means the resort runs Thursday to Thursday the following week.) While researching Condo Connect travel dates please note each resort’s “check-in” day, as booking within their weekly cycle will increase your chances for availability and may avoid any possible room moves. For example, if you would like to take a 4-day vacation and the resort’s weekly check-in day is Thursday, booking your reservations starting on a Wednesday (through Saturday) would decrease availability or may require a room move. A Thursday through Sunday reservation would be a better option in this example.